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Starting January 1, 2022, Prior Authorizations and Utilization Management are handled through eQHealth Solutions (also known as Kepro). Please be aware that you may submit all inquiries for prior authorization requests via the eQSuite® Provider Portal.  eQSuite® Provider Portal is an all-access entry into your prior authorization requests and determinations. For questions about Utilization Review and/or Prior Authorizations, eQHealth Solutions can be reached by phone at (844) 547-4255.